Council employees within the London borough most badly affected by the coronavirus have been practising working from house to allow them to proceed enterprise a typical because the coronavirus spreads.
There have been 43 circumstances of the virus recognized so far in Kensington and Chelsea – the very best quantity in any London borough.
Nearly all of these are “ travel related” council’s chief Elizabeth Campbell stated and confused they’re in every day contact with Public Well being England.
She despatched a message to Kensington and Chelsea residents that “I need to reassure you we’ve got plans in place to handle the state of affairs because it evolves.”
She added: “We completely recognize that our communities, associates and neighbours are feeling anxious and anxious about what’s going on.”
She stated the council is working with colleagues at Westminster Metropolis Council and “taking a bi-borough method to keep away from pointless duplication.”
She stated the strategic group are assembly every day in addition to the strategic and tactical pandemic advisory teams who’re assembly weekly to observe the state of affairs “in order that our contingency plans are updated and sturdy so we are able to take the mandatory motion if we’d like to take action.”
Council chief Elizabeth Campbell stated the additional £500m hardship fund introduced by the federal government for individuals self-isolating was welcome and the council was awaiting particulars of how a lot would come to the borough.
The council additionally has a resilience discussion board to co-ordinate with multi-agency companions and it’s “eager to determine a neighborhood resilience discussion board to work straight with residents associations and teams throughout the neighborhood”.
Ms Campbell stated: “We completely recognize that our communities associates and neighbours are feeling anxious and anxious about what’s going on.”
It’s planning to arrange an e mail tackle for individuals wanting data or with queries concerning the virus.
The council will think about organising a telephone quantity, on the suggestion of North Kensington resident Melanie Wolfe who requested if this could possibly be performed.
Ms Campbell stated the council is taking recommendation from Public Well being England, which is main response to coronavirus.
She stated the council has put hand sanitisers in its public buildings, together with Kensington and Chelsea city corridor and its public libraries.
“We completely recognize how vital frequent communication is with our residents.”
The council is sending data to varsities, leisure centres, libraries and kids’s providers and is updating data on its web site, social media and Subsequent Door.
The council despatched an e-newsletter to residents and voluntary organisations and recommendation to companies about enterprise charges.
Additionally it is liaising with Kensington and Chelsea Social Council as a voluntary sector lead which may advise the council and in addition has six neighborhood growth officers out locally passing on key well being recommendation to native teams and organisations.
Houda Al-Sharifi, the interim director of public well being for Kensington and Chelsea and Westminster defined that the council is becoming a member of weekly teleconferences with the federal government’s chief medical officer Professor Chris Whitty to get the most recent data and weekly teleconferences with the NHS.
She stated:“It’s very a lot about coordination, working collectively and understanding what’s happening.”
The council’s customer support division has shaped into two groups – one working at house one week and coming within the subsequent “to present us resilience” while they course of advantages and take care of residents’ queries, stated councillor Mary Weale, who has accountability for finance.
She stated: “We is not going to be encouraging individuals to return into the customer support centre however to some extent that’s not unavoidable.”
Individuals are additionally getting “cross coaching” to allow them to step in if crucial, she stated.
The finance groups have examined their know-how and practised house working to make sure it should work if want be.
Ms Wolfe advised the council that residents do need to hear data from it, not simply the federal government and stated residents have raised their considerations with the authority.
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